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Unconditionally keeps fresh and satisfied with all lifelong customers!

  • Privacy and Cookie Policy

  • The Best Cigar, Company ("Company" or "we") is a company that is responsible for processing personal data when using our website (famous-cigars.com) ("Website"), mobile websites or when contacting the company Is through customer service. We are committed to protecting your privacy. This Privacy Policy explains why and how we collect and use personal data and provides information about your rights. Applies to personal data provided to us by an individual or an individual. We may use the personal data described in this Privacy Policy or provided for the purposes stated otherwise at the time of collection.

  • What personal data do you collect?

  • The company collects information directly from customers first. We collect the following personal information from you.

  • Name and Social Security Number

  • -address

  • -Phone number and email

  • -Payment details

  • -Account information

  • IP address and information about your use of our website

  • Visitor statistics, products or offers of interest, and information about how you interact with the newsletter.

  • Purchase Information

  • How do we protect your information?

  • We are always working to protect your information by implementing various security measures.

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  • , provides secure 'https' encryption for all navigable parts of the famous-cigars.com website.

  • Access to your data is password protected and sensitive data (e.g. credit or debit card information) is protected by SSL encryption when exchanged between a web browser and The Best Cigar web server. Also, the details of your credit or debit card will not be kept in the database or elsewhere.

  • Monitor your system regularly to minimize the threat of any attack and regularly test your system to identify possible improvements.

  • We do our best to protect your personal data, but there are plenty of ways we can help.

  • All system updates applied to famous-cigars.com are thoroughly tested in development before release.

  • This includes creating a strong password that contains a combination of letters, numbers, and symbols in uppercase and lowercase to keep your account safe.

  • How to use the collected information

  • The Company processes personal information mainly for the purposes specified below and for the additional purposes stated at the time of collection.

  • -Order / purchase management and user account management

  • -Enable excellent customer service / manage customer service issues such as request management, correcting incorrect information or sending requested information (e.g. newsletters)

  • -Information related to service orders is stored and analyzed, and is the basis for proposals and promotions of general and target character.

  • Perform analytics and market research to manage customer profiles.

  • It does not identify individuals to get statistical data on system administration and user behavior and patterns, but it occurs at an aggregated level.

  • To develop, provide and improve our products and services through analysis of your behavior on our website;

  • -Profiling allows you to process personal information. We analyze information about your use of our website, products, services and offers of interest, newsletters you have interacted with, purchase information and account information that are most relevant. This information may be anonymous and passed on to partners. This is done at a completely anonymous aggregate level.

  • -To send information and marketing via digital communication, you have an active relationship with your customers, so you can choose to opt out at any time.

  • -To provide relevant recommendations, suggestions and tailored services based on what other people with similar behaviors are interested in, what they have chosen to see and have shown interest in;

  • To customize the service display for your device so that we can develop websites to improve your experience on our more useful and company-provided platforms.

  • To provide important messages, such as information about terms and policies

  • To fulfill legal obligations (e.g., the requirements of sub-techniques, etc.)

  • date of birth

  • Please tell us your date of birth when you first visit our website and when you place an order. You will need this information to verify your age. The legal basis for processing this data is the obligation to comply with age restrictions on the sale of tobacco and / or nicotine products.

  • Information that may be disclosed

  • We may share information with other companies that process data so that we can perform services such as analytics, distribution, IT services or other services in order to maintain and apply our Terms of Use and Conditions of Delivery. We may also disclose information to companies for use in market research as well as evaluation and disclosure of our services and websites. However, when dealing with all personal data, we always apply a high level of security and confidentiality.

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  • The Company only cooperates with third parties processing personal data within the EU / EEA or with companies that maintain the same level of protection as the EU / EEA (e.g., Privacy Shield-EU-US Shield Convention).

  • About cookies

  • Yes, we use cookies when you visit our site to improve your experience when you visit our website. Cookies are small files stored on your computer's hard drive that track, store, and store information about your interactions and website use. This allows us to provide a personalized experience within famous-cigars.com.

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  • Cookies are useful because they allow a website to recognize a user's device, make it work more efficiently, navigate between pages, remember preferences, and are generally widely used to improve the user experience. It can also ensure that ads you see online are more relevant to you and your interests.

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  • By using famous-cigars.com, you agree to place cookies on your device and to access them later when you visit the site. To refuse the use and storage of cookies on your computer's hard drive, you need to take the necessary steps to block all cookies from famous-cigars.com and external service providers within your web browser security settings.

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  • For more information about cookies, please visit www.allaboutcookies.org.

  • Legal basis, storage and disclosure of personal information

  • By submitting information to the Company, you authorize the Company to register, store and process your personal data for the designated purpose. The legal basis for processing is

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  • (a) Contract: The Company requires processing in order to fulfill the purchase contract between you and the Company.

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  • (b) legal obligations: processing is necessary for the legal compliance of the company (for example, sub-technology).

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  • (c) just interests: processing is necessary for the fair interests of the company or the just interests of third parties.

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  • The company stores your personal information as long as you are a customer with us, unless you leave the company's account. It will be deleted when personal information is no longer relevant or necessary for collection purposes. . If you do not have an account with us, your information will be stored for two years after your last purchase and then deleted. Due to other legal requirements, such as bookkeeping law, some information may be retained for a longer period of time. We always apply a high level of security and confidentiality when processing all personal data.

  • Your rights and choices

  • You have certain legal rights to enforce against us. A summary of these permissions follows.

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  • Right to access / extract from register. You have the right to process what personal data about you is. At your request, we will provide you with free information about the processing of your personal data.

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  • Right to Data Portability. You have the right to request a copy of the personal data you provide to us in a structured, generally used, machine-readable format. If technically possible, you also have the right to request that this personal data be transferred to another controller at the company's sole discretion. The right to data portability is processed through automated means and applies to personal data based on the performance of the contract.

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  • Correcting incorrect information. You have the right to ask us to correct any incorrect or incomplete information about you. If you have an account, you can also log in and edit certain information.

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  • Delete specific data. You have the right to request that we delete your personal data under certain conditions, such as when we object to the weight of the legitimate interests we have performed. There is a lack of support for our legitimate interests if your personal data has been processed in an illegal manner or if it is necessary to delete your personal data in order to fulfill our legal obligations.

  • In some cases, we must retain your personal data in spite of your request, even if it is necessary to hold certain data due to legal requirements such as accounting and tax laws or to raise, enforce or defend legal claims.

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  • Right to Restrict Your Processing of Personal Information. You have the right to require restrictions on the processing of your personal data in certain cases. For example, if you claim that your personal data is incorrect, you can request a processing restriction for a period of time to verify that your personal data is correct.

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  • Right to object to the processing of personal data. You have the right to object to the processing of your personal data under certain conditions.

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  • You have the right to object to processing based on our legal basis for our legitimate interests. However, if you have a good reason for the processing that takes precedence over your privacy, you can continue to process your data despite your objections to the processing.

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  • This privacy policy is effective from October 29, 2019.